Legal notice

Effective Date: October 4, 2026

Welcome to Vanoa. This Legal Notice applies to your use of the Vanoa website and your purchase of products through our online store.

By accessing or using our website, you agree to comply with the terms outlined in this notice, together with our Terms and Conditions, Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. About Vanoa

Vanoa is an online fashion and apparel store offering clothing, accessories, and related products to customers.

Business Name: Vanoa
Business Address:
Company Registration Number: 
VAT Number: 

Please ensure that your business contact information is accurate and kept up to date.

2. Website Information

We make reasonable efforts to ensure that the information displayed on our website is accurate, complete, and up to date. However, product descriptions, images, prices, availability, and other information may occasionally contain errors or inaccuracies.

We reserve the right to correct errors, update information, or change product availability and pricing where necessary.

Any changes will not affect orders that have already been accepted unless required by law.

3. Product Information

We aim to display our products as accurately as possible, including their colours, sizes, materials, and other relevant characteristics.

However, colours may appear differently depending on your device, screen settings, lighting, or other factors.

Product images are provided for illustration and may not always represent the exact appearance of the product in every circumstance.

4. Prices and Payments

All product prices are displayed on the website at the time of purchase.

Where applicable, taxes and additional charges will be displayed before you complete your order.

You are responsible for providing accurate payment and billing information when placing an order.

We reserve the right to refuse or cancel an order where there is a genuine pricing error, suspected fraud, payment failure, or other legitimate reason.

5. Orders

Submitting an order through our website does not necessarily mean that your order has been accepted.

An order is considered accepted when we send you an order confirmation or otherwise confirm acceptance.

We may cancel an order in limited circumstances, including where a product is unavailable, a pricing or listing error has occurred, or we reasonably suspect fraudulent or unauthorised activity.

If we cancel an order after payment has been taken, we will provide an appropriate refund.

6. Intellectual Property

Unless otherwise stated, all content appearing on the Vanoa website, including logos, branding, photographs, graphics, product descriptions, text, designs, and other materials, belongs to or is licensed to Vanoa.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

7. Website Use

You agree to use the Vanoa website only for lawful purposes.

You must not:

  • Attempt to gain unauthorised access to our website or systems.

  • Introduce malicious software, viruses, or harmful code.

  • Use the website for fraudulent or unlawful activities.

  • Copy or misuse our website content.

  • Interfere with the operation or security of the website.

  • Use automated systems to collect information from our website without permission.

We reserve the right to restrict or terminate access where we reasonably believe the website is being misused.

8. Third-Party Services and Links

Our website may contain links to third-party websites, payment providers, delivery services, social media platforms, or other external services.

These third-party services operate independently from Vanoa, and we are not responsible for their content, policies, availability, or practices.

You should review the terms and privacy policies of any third-party service you use.

9. Limitation of Liability

Nothing in this Legal Notice is intended to exclude or limit any liability that cannot legally be excluded or limited.

Nothing in these terms affects your statutory consumer rights.

In particular, Vanoa does not seek to exclude responsibility for faulty goods, goods that are not as described, or other rights and responsibilities that cannot legally be excluded.

UK consumer law provides customers with statutory rights regarding goods, including requirements that goods be as described, of satisfactory quality, and fit for purpose.

10. Availability of the Website

We aim to keep the Vanoa website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or circumstances beyond our reasonable control.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

12. Consumer Rights

Nothing in this Legal Notice removes or restricts rights that you have under applicable consumer protection law.

If you purchase products from Vanoa as a consumer, you may have statutory rights relating to product quality, description, fitness for purpose, delivery, cancellation, refunds, and returns.

For online purchases, additional distance-selling requirements may apply, including providing customers with specified information before an order is placed and, in many circumstances